Contact OnlyFiles

We welcome your feedback, bug reports, feature suggestions, and general inquiries. Reach out directly through the channels below.

Questions about the platform, media inquiries, or general communication.

Report issues with client-side file processing, browser compatibility, or suggest improvements.

Frequently Asked Questions

Before emailing, here are quick answers to common questions:

Did my file get stored on your server? No. OnlyFiles is 100% client-side. Your files never touch our servers and are processed entirely in your web browser.
Can OnlyFiles recover a file I closed? No. Because we never receive or save your files, once you close the browser tab, any temporary in-memory data is permanently wiped.
Is OnlyFiles really 100% free? Yes. All 19 tools are completely free to use with no subscription or hidden charges.
Response Time: We aim to reply to all legitimate support emails within 24 to 48 hours on business days.